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Can I transfer my NOW Pensions fund to another pension provider?

Yes, you can transfer your NOW Pensions fund to another pension provider, and we have outlined the process below.

You can transfer your pension savings out to another qualifying provider once you're a "deferred member", meaning you're no longer paying contributions to the scheme. This typiNcally happens when:

  • Your employment with Nasa has ended
  • You've opted out of the scheme permanently
  • You're no longer actively contributing for other reasons

How it works

    You can usually start a transfer by speaking to your chosen pension provider.

    There are two ways you can transfer out.

    • Ask your provider about Origo

      NOW Pensions uses Origo, an industry-standard automated service that allows pension schemes to communicate directly with each other.

      Ask your chosen pension provider if they use Origo. If they do, they’ll ask for some information about your now:pensions account – but they’ll then be able to handle the rest of the transfer for you. They’ll tell NOW Pensions you want to transfer out, so you don’t need to.

    • Download a transfer pack

      If your new provider doesn’t use Origo, you’ll need to download a transfer pack from NOW Pensions. This includes forms for you to fill in and forms to send to your chosen pension provider.

      It may look like a lot of forms, but NOW Pensions have designed them to take you through the process step by step, telling you what you need at each step.

      • Log in to now:u, go to Find and transfer and choose Get a transfer pack.
      • Download and print the pack. Read it all carefully first, then fill in the forms.
      • You’ll need to send some of the forms to your chosen pension provider, ask them to fill their details in, and send them back to you.
      • Once you’ve got all the completed forms, send them to the address in the transfer-out pack. It’s likely you’ll need to send documents, such as birth or marriage certificates, to prove your identity. Please check which documents you need to send, whether they must be original versions or can be copies, and remember to enclose them.
      • NOW Pensions will check all the details you’ve given them and contact you if they have any questions, or need anything else from you to process your transfer.
      • NOW Pensions email you to tell you when the money’s gone over to the other provider. Then they will close your now:pensions account.


    No Charges from NOW Pensions

    NOW Pensions doesn't charge you to transfer out, though your new pension provider might charge transfer-in fees.

    Transfer Timeline

    The transfer process typically takes 4-6 weeks to complete once all paperwork is submitted.

    💡Remember: Nasa isn't involved in transfer decisions or processes - this is entirely between you and the pension providers.


    Questions About the Process?

    Contact NOW Pensions Member Support: