We understand that everyone's financial situation is different. While we'd encourage you to consider staying in the pension scheme, we respect that sometimes opting out might feel like the right choice for you right now.
The Legal Bit (Don't worry, we'll keep it simple!)
By law, we must automatically enrol all eligible employees for a workplace pension with NOW Pensions. We'd love to give you the choice upfront, but legally we can't opt you out before your enrolment or stop that first deduction.
When Will This Happen?
Your workplace pension will start from your 12th week (or 3rd month, depending on your pay frequency) of employment with Nasa. This happens even if you already have a private pension.
The Opt-Out Process - Step by Step
Step 1: You will be enrolled if you meet the qualifying criteria
We'll automatically enrol you and take that first pension contribution - there's no getting around this bit but bear with us .
Step 2: Wait for your Enrolment Notice
- You cannot opt out until you receive your enrolment notice from NOW Pensions
- Timeline for the notice:
- Weekly paid: Monday after your first pension deduction
- Monthly paid: on the 10th of the following month
- This email comes directly from NOW Pensions, not from Nasa
Step 3: Check your deadline
- You have 30 days from receiving the enrolment notice to opt out and receive a refund
- The deadline will be clearly stated in your enrolment notice
- Mark this date in your calendar - it's crucial!
Step 4: Opt Out through NOW Pensions
The easiest way is online (it only takes a couple of minutes):
- Head over to nowu.nowpensions.com/stop
- Login to your now:u online portal account. If you don’t know your NOW Pensions account number, choose ‘I don’t know my account number’, and put in your date of birth, last name and National Insurance number. Choose ‘Continue’ and follow the on-screen instructions.
- Find your Pension Contract on the dashboard
- Click 'Stop paying in' and follow the simple steps
- You'll get a confirmation email to put your mind at ease ☑️
Getting Your Money Back
If you opt out within 30 days from receipt of your enrolment notice email from NOW Pensions, you'll receive a full refund of your pension contributions through your Nasa payroll.
Look out for the amount in brackets ( ) in the Deductions section of your payslip - that's your money coming back to you!
Missed the 30-Day Deadline? Don’t worry, your money isn’t lost.
You can stop future contributions whenever you like by following the Stop-paying-in process above, but:
- the money you've already put in stays invested (it's still yours!)
- it'll keep growing quietly in the background until you retire or move it elsewhere.
💡A Few Things to Keep in Mind
We'll need to re-enrol you every three years (it’s the law), but you can always opt out again. You can find out more about this process here.
Changed your mind? You can restart contributions anytime by emailing our Payroll Team at payroll@nasagroup.co.uk. You can find out more about this process here
Remember, opting out means you'll miss out on employer contributions and tax relief from the government - but the choice is always yours.
If you have questions, concerns, or just want to talk through your options, contact us via Webchat on our website or at payroll@nasagroup.co.uk. We’re here to help.